AEO-certified customs representation for import, export and everything in between.
Customs is where international shipments stall. Tariff codes, permits, preferential origin and inspections all have their own rules, and getting one wrong costs days and money. We handle the whole file, from classification to release.
We are authorised customs representatives with AEO certification, so the authorities treat us as a known operator — fewer physical inspections, priority handling and faster release for your goods.
Release for free circulation: the standard import route for goods entering the EU market. Export: clearance of goods leaving the EU customs territory. Transit (T1/T2): movement through the EU with duty suspended until the destination. Customs warehousing: duty deferred while the goods are stored. Inward and outward processing: raw material in for processing and out again, or the reverse. Temporary admission: exhibition goods and equipment that will be re-exported. Re-export: goods leaving the EU that were never released for free circulation.
Always: • Commercial invoice, with a full description and value • Packing list, with weights and dimensions • Transport document (CMR, B/L or AWB) For preferential origin: • EUR.1 certificate, supplier's declaration, or Form A for GSP countries Depending on the goods: • Phytosanitary certificate for plants • Veterinary certificate for food of animal origin • CE declaration of conformity • CITES permit for protected species • Import licence for regulated goods
The EU has agreements that cut the duty rate to a reduced figure or to zero. Used correctly, they can remove the duty entirely. Free trade agreements with Switzerland, Norway, Iceland, South Korea, Japan, Canada, Singapore, Vietnam and others. Customs union with Türkiye for industrial goods. GSP for developing countries, and EBA for the least developed. Autonomous suspensions for products the EU does not make itself. The catch is proof: the rate only applies if the origin documentation is right, which is where most claims fail.
Dangerous goods (ADR): chemicals, flammables and other hazard classes, with the permits each requires. Food: veterinary and phytosanitary inspection, coordinated with the relevant inspectorate. Pharmaceuticals: medicines and medical devices, with agency approval. Live animals: veterinary inspection and quarantine coordination. Works of art: with the valuation the procedure requires. Vehicles: import formalities through to registration. Personal effects: removal shipments for people relocating to Slovenia.
Declarations prepared and lodged, duty and VAT calculated, and the release obtained — for import and for export.
The HS code decides your duty and VAT. We classify precisely and, where the code is arguable, obtain binding tariff information.
Authorised Economic Operator status: fewer physical checks, priority in the queue and simplified procedures.
Import and export licences, phytosanitary and veterinary certificates, CE conformity and CITES permits.
We cost the duty and VAT before the goods move, and apply every preference your origin qualifies for.
Most declarations clear the same day. Urgent shipments get express handling and priority in the queue.
Two to four hours from the moment we have complete documentation. Goods needing a veterinary or phytosanitary inspection take longer, because the inspectorate sets the pace. Incomplete papers are the usual cause of delay, so we check them before the goods arrive.
Duty is calculated on the customs value (normally the CIF value), the HS code, the country of origin and any trade agreement that applies. Import VAT is 22% in Slovenia, charged on the customs value plus the duty. We give you both figures before the shipment moves.
Authorised Economic Operator is a status customs grants to operators they have audited and trust. In practice it means fewer physical inspections, priority when your goods are selected for a check, simplified procedures and mutual recognition in countries with an AEO agreement.
Sometimes. Goods with preferential origin from an agreement country, goods from GSP countries, returned goods, goods under an autonomous suspension, and temporary admission all attract reduced or zero duty. Every one of them depends on documentation, which we prepare.
Minor errors mean a request for correction and a delay of hours to days. Serious ones — a wrong value or the wrong tariff code — can mean a penalty and a post-clearance audit. We check the file before lodging, which is the point at which mistakes are cheap to fix.
As a third country. Every shipment needs a declaration, and duty is payable unless the goods qualify under the Trade and Cooperation Agreement — which requires proof of UK origin, not merely UK dispatch. Import VAT applies either way. Many shippers miss the origin distinction and pay duty they need not.